Technical Writer

We are New Frontier Innova, a software company that is focusing on digital innovation for global financial markets. Today, our iBanking Omni-channel solutions support some of the prime transaction companies to overcome challenges brought by the new digital era. To date NF Innova has designed some of the most advanced digital solutions on the market. At Finovate in London, a major international Fintech event, NF Innova was recognized as the leader within the circle of companies providing most advanced and innovative industry solutions for financial institutions. Within the long list of accomplishments NF Innova launched first digital bank in Serbia, developed first mobile corporate SME app for a leading regional bank and created user friendly tablet application used by millions of users in Russia.

About you:

  • You have Bachelor or Master’s degree in English, Information Technologies, Computer Science or equivalent (optional)
  • You have analytical mindset and quality oriented regarding technical documentation preparation and maintenance
  • You have proven working experience in technical writing of software documentation
  • You have ability to deliver high quality documentation paying attention to detail
  • You have ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • You are familiar with the software development
  • You have strong working knowledge of Microsoft Office
  • You have agile mindset and desire to take responsibility
  • You are self-motivated and flexible
  • You are able to translate customer needs into appropriate solutions
  • You are proactive, positive contributor
  • You are able to work in an international team with international customers
  • You are fluent in English and Serbian

What we expect from you:

  • To produce high-quality documentation that contributes to the overall success of our products
  • To work with R&D team (developers & product manager) to obtain an in-depth understanding of the product and the documentation requirements
  • To create and maintain the information architecture
  • To write easy-to-understand user interface text, online help and developer guides
  • To create tutorials to help end-users use a variety of applications and .NET SDK
  • To study product samples and talk with product designers and developers
  • To use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • To gather usability feedback from customers, designers, and manufacturers
  • To revise documents as new issues arise

Why should you explore our company?

  • Team spirited we are, master Yoda principles apply
  • Opportunity growth and career development depending on what you want to do first
  • Continuous hands-on education is guaranteed
  • Numerous international projects and experience
  • A challenging and multi-cultural working environment in which you can fully explore your passion for e-commerce and e-business
  • An opportunity to work in our digital practice and focus on omni-channel, digital marketing and customer experience solutions
  • Access to innovative and emerging technologies
  • We like to socialize through our on-site game room
  • We encourage fitness, aerobic, sports of all kinds and support with company deals and discounts
  • Private health insurance is a part of the deal

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