Digital Branch
The best place to bank isn’t a bank
Enable your customers to do all their banking online – payments, exchange, credit products without going to a branch, and with full real-time video support. Our custom-designed platform allows continuous channel-hopping throughout the contracting process. Now you do not need physical space to do your business. Create a hybrid customer service location or a completely online branch. Start the digital transformation with a professional partner. ROI guaranteed.
Allowing [edsanimate_start entry_animation_type= “fadeIn” entry_delay= “0.7” entry_duration= “0.9” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “red”] digital transformation [edsanimate_end] through predesigned [edsanimate_start entry_animation_type= “rotateIn” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “green”]end-to-end processes. [edsanimate_end] True [edsanimate_start entry_animation_type= “bounceInLeft” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “blue”] digital banking [edsanimate_end] customer journey. Process automation through[edsanimate_start entry_animation_type= “slideInRight” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “red”] channel-hopping [edsanimate_end] algorithms. Immediate fulfilment and response benefits recognized through [edsanimate_start entry_animation_type= “flipInX” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “orange”] personalized [edsanimate_end]customer service, time saving and cost reduction. Flexible [edsanimate_start entry_animation_type= “fadeInLeftBig” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “green”] integration platform [edsanimate_end] and completely [edsanimate_start entry_animation_type= “bounceInUp” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “blue”] automatized [edsanimate_end] algorithmic process. Self-service [edsanimate_start entry_animation_type= “zoomIn” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “red”]Digital Platform.[edsanimate_end] Consumers adopt to [edsanimate_start entry_animation_type= “slideInRight” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “orange”] mobile technology [edsanimate_end] and upcoming lifestyle changes. Advanced [edsanimate_start entry_animation_type= “rollIn” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “green”] navigation [edsanimate_end] with functionalities relevant to widespread [edsanimate_start entry_animation_type= “bounceInRight” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “orange”] retail and corporate [edsanimate_end] clients. Additional [edsanimate_start entry_animation_type= “fadeIn” entry_delay= “0.7” entry_duration= “0.8” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “blue”]sales and marketing platform.[edsanimate_end] New [edsanimate_start entry_animation_type= “fadeInRightBig” entry_delay= “0.7” entry_duration= “0.7” entry_timing= “linear” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “1” keep= “yes” animate_on= “scroll” scroll_offset= “75” custom_css_class= “red”] customer acquisition. [edsanimate_end]
Our Digital Branch on an average day adds up to 30% of the total branch network production for the Overdraft product. Also, the average timesaving proved to be a great benefit to the bank – an average journey for the client utilizing the Digital Branch to complete Credit Request is up to 30 minutes, which is extraordinary reduction in time compared to the non-digital, branch-focused process; not to mention that this is possible to be done outside working hours and over the weekends. Process Automation required for the Digital Branch implementation brought up to 50% time savings for various Credit products. Results are indeed very astonishing, especially in regards to the Customer Satisfaction, Speed of Service and the total Cost of Operation
VUK KOSOVAC, EXECUTIVE DIRECTOR, STRATEGIC DEVELOPMENT AND MARKETING, SOCIETE GENERALE BANKA SRBIJA A.D.
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