SME companies from different industries usually have dissimilar requirements when it comes to digital banking services. By creating a focused set of functionalities for every industry type (retail, transportations, services, etc.), the bank can successfully provide services to all of their SME customers. Banks often work with micro, small and medium enterprises that recognize the importance of digitalizing their services. Micro and small enterprises usually have simple financial needs and pre-defined products. Medium enterprises require more advanced processes, have more complex financial needs, and usually need third-party integrations and advanced payment authorization.

SME businesses can also open an online account through an expanded process comparing to the one for individual customers. FINTENSE engine supports complex onboarding processes with parallels branches for all authorized company representatives, allowing them to perform their side of KYC and give the onboarding approval.