Newsletter

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Customer experience and customer journey are ever changing categories because they are in tight correlation with new technologies. Every new technology adopted...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Again, the customer is in focus. No, let’s put it another way - the customer is always in focus. With new regulations...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Like it or not, most financial institutions still practice the multi-channel approach, struggling with juggling a bunch of apps and even a...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Today’s consumers are all about information, using various online apps and platforms to search, compare and decide on a product or service....

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] New Year is near and with it come the New Year’s resolutions. You are undoubtedly thinking about product upgrades, acquisitions, campaigns and...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] New technologies mean new expectations. Customers are hardly visiting branches these days and are expecting faster and more personalized services. In search...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Banking has drastically changed in the past couple of years. Gone are the days of old  school brick-and-mortar branches.  Customers now expect...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] In this fast moving, innovation-fueled industry it is challenging to stay fresh and attractive to your target customers. Sometimes these customers have...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] This may be the first and the last time  that customer engages with your company brand, because first impressions count. So try...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Be tech smart and make essential changes that deliver business value quickly. Catch up in today’s banking industry. Get client oriented by...

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